General Terms and Conditions
For all our sales, offers and deliveries, initiated und completed via the Internet, following general Terms and Conditions shall apply exclusively.
1. General, offer, placing and acceptance of orders
All orders of Customer placed via the Internet are offers at conclusion of contract. From the point of time when the order mail comes in, the order shall be binding.
Only the prices stated at our Internet site and confirmation shall apply. Should we accept an order without confirmation and implement it by immediate delivery, prices of the day of order shall apply. Unless stated otherwise, our prices shall apply gross, including VAT but excluding all costs connected with dispatch. Costs for packaging and transport shall be borne by Customer.
3. Cancellation of contract
Customer may cancel a contract completed via the Internet within a set period of seven working days of delivery if he is Customer within the meaning of the Konsumentenschutzgesetz [Austrian Consumer Safety Act]. For cancellation of contract, Customer shall have to send a registered letter with the notice of cancellation within this period of time.
For restitution of purchase price, in whole or in part (reversed transaction of contract of purchase), a reciprocal and simultaneous return of the unused product(s) shall be necessary.
4. Delivery, lead time, delay of delivery and default in taking delivery
Lead time shall be three weeks, starting with the day of confirmation and shall be considered as complied with if the object of delivery left Supplier within delivery period.
If a delivery after receiving a down payment or full purchase price was agreed upon, delivery period shall commence only after receipt of the respective payment.
If, at conclusion of agreement with Customer, a certain date of delivery was agreed upon, this date shall be considered as complied with if the object of delivery left Supplier at the date agreed upon.
The object of delivery shall be dispatched to the address stated by Customer and only within Austria. Sender shall be entitled to carry out partial deliveries to an acceptable extent.
5. Terms of payment
Unless otherwise agreed upon, goods shall be sent C.O.D. Only after full payment of amount of invoice the object of delivery shall be handed over to Customer.
If a down payment was made, this down payment shall be deducted from the purchase price. Object of delivery shall be handed over to Customer only after payment of the rest of the amount of invoice. If, due to other agreements, there should be a default in payment, we shall charge default interest in the amount of 4% more than the Three-Months-EURIBOR, however, at least 6% p.a.
If any other kind of delivery than C.O.D was agreed upon, we retain title to all objects of delivery until complete payment of all accounts payable to us.
6. Passing of risk
Supplier shall bear the risk of accidental loss or accidental deterioration of the object of delivery until handing over to Customer.
7. Warranty and liability
Defective goods shall be returned to us immediately. We shall be entitled at our choice to repair the defect or supply a replacement.
Because of further claims and rights we shall be liable only in case of wrongful intent or gross negligence. Any further liability shall be precluded. We shall not be liable for consequential damages, indirect damage and loss or lost profit; due to defective, late or non-delivery.
8. Legal venue
If not a transaction within the meaning of the Konsumentenschutzgesetz [Austrian Consumer Safety Act], legal venue shall be Vienna. However, at our discretion we shall be entitled to file a suit at place of general jurisdiction of Customer. Austrian law shall apply, unless there are obligatory legal provisions within the the Laws of the native country of Customer that provide differently.
The purchase of a coupon does not equal a reservation! Please don't forget to carry out an according reservation for your desired date. A reservation is only valid when you receive a positive confirmation.
If one of the stipulations will become ineffective this shall not affect the effectiveness of other provisions of these general Terms and Conditions.
Place of performance for all obligations arising from a contractual relationship, subject to these general Terms and Conditions, shall be Vienna. Customer is explicitly informed that personal data, needed for proceedings, will be stored and processed legibly. Customer explicitly agrees to our storing his data in the customer file.
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