Frequently Asked Questions (FAQ) about the Danube Tower

Yes, the Danube Tower is generally open throughout the year. However, individual areas such as the outdoor observation terrace or the Danube Tower Slide may be temporarily closed due to weather conditions, safety requirements or technical reasons.

Please note that the Danube Tower is usually closed for a short maintenance period at the beginning of each year. The exact dates are announced in advance on our website.

The Danube Tower is open daily. Opening hours may vary seasonally and are updated regularly. You can always find the current times on our website under Opening Hours.
In general, the tower is open from late morning until the evening.

The outdoor viewing terrace is accessible during the regular opening hours of the Danube Tower.
Please note that it may be temporarily closed in case of strong winds, extreme weather conditions, or for safety reasons.

The last elevator ascent takes place 45 minutes before closing, and the last descent 15 minutes before closing.

The Danube Tower slide is weather-dependent and therefore not open continuously.
Current opening hours are announced daily on-site and online.
In case of rain, strong winds, or technical limitations, the slide may be closed at short notice.

A typical visit lasts:

• Viewing platform: approx. 45–60 minutes
• Including the slide: an additional approx. 15 minutes
• With a visit to the restaurant or café: around 1.5 to 3 hours in total

The actual duration may vary depending on visitor volume, weather conditions, and your chosen activities.

Visitors who also enjoy the Tower Restaurant, Tower Café or special events may wish to allow additional time for their visit.

• Total height of the Danube Tower: 252 meters
• Outdoor viewing terrace: 150 meters
• Indoor viewing deck: 155 meters
• Danube Slide: 165 meters
• Turm Restaurant: 170 meters
• Turm Café: 160 meters

This makes the Danube Tower the tallest landmark and structure in Austria.

Yes. The Danube Tower is open all year round and can be visited in any weather.

However, certain outdoor areas may be closed temporarily due to weather conditions:

• Outdoor viewing terrace (strong winds)
• Slide (rain, thunderstorms, strong winds, slippery surfaces)

All indoor areas, including the restaurant and café, remain fully accessible at all times.

Yes. In addition to the open-air observation terrace, the Danube Tower features a glazed indoor observation terrace that is open year-round — ideal for enjoying panoramic views of Vienna in rainy, windy or unfavourable weather conditions.

On days with excellent visibility, you can see:

• To the north: into the Marchfeld and the Weinviertel
• To the west: all the way to the foothills of the Vienna Alps
• To the south: across large parts of the city
• Up to 80 km in the best conditions

Actual visibility varies depending on weather and air quality.

Yes. The Danube Tower may adjust opening hours or temporarily close individual areas due to:

• technical reasons
• operational requirements
• safety-related issues
• or weather conditions

This may affect:

• the lift
• the outdoor viewing terrace
• the slide
• the restaurant and café

All changes are communicated as quickly as possible on-site and online.

The Danube Tower offers spectacular views throughout the day. Morning hours are often quieter, while sunset is one of the most popular times to visit thanks to the unique views over Vienna. On clear days, visibility can extend for many kilometres beyond the city.

We recommend purchasing tickets online in advance, especially on weekends, public holidays and during school holidays. This allows you to secure your preferred time slot and avoid waiting times on site.

A refund is only issued if the booked main service cannot be provided at all, for example:

• your time-slot admission ticket cannot be used
• a booked experience does not take place

If individual areas such as the outdoor viewing terrace or the slide must be closed temporarily for safety reasons, there is no right to a refund, as the Donauturm and its indoor areas remain accessible.

Yes.
The Donauturm is entitled to verify the identity of visitors and may request an official photo ID, especially in the case of:

• discounted tickets
• annual passes (personalized)
• special rates
• unclear ticket allocations

This is necessary for safety, fraud prevention, and correct application of ticket terms.

To register in the online shop, you must provide the following information completely and truthfully:

• First and last name
• Deliverable address (no P.O. box)
• Valid email address

Optional – depending on your needs:

• Company name
• Information on authorization to represent the company
• Date of birth
• Telephone number

This information is required to issue tickets, create correct invoices, and contact you if questions arise regarding your order.

Yes.
If your data changes after registration (e.g., address, phone number, email), you are required to update it immediately.

This ensures that:

• Tickets and invoices are delivered correctly
• Important information reaches you
• Your admission process runs smoothly

Here you can find our current ticket prices. Please note that tickets are cheaper online than on site.

Yes, online tickets are cheaper.

You also benefit from fast-lane entry, meaning quicker access and guaranteed time slots.

Some promotions or discounts may be available online only.

.

Experience the Donauturm without the wait!
With the Fast Lane Ticket, you enjoy priority access and dive straight into your adventure: The express lift takes you up at 6.2 m/s to the open-air observation deck at 150 meters, offering a breathtaking 360-degree panoramic view over Vienna.

Single tickets are available for all age groups – from toddlers to seniors. Ideal for individual visits with access to the open-air observation deck, digital Donauturm Guide and Fastlane entry and Visibility Guarantee to the express lift.

Various discounts can only be granted upon presentation of a valid identity card:

Children: photo ID
Students: student ID
Persons with disabilities: Disabled person's pass
Seniors: senior citizen pass

Find out about various discounts through memberships with our numerous cooperation partners.

Yes.
If you would like to combine your visit to the Donauturm with other attractions (such as the Giant Ferris Wheel, Schönbrunn Zoo, or the Donaupark Railway), a combination ticket is the perfect choice.

Please note:
These tickets cannot be purchased online — they are available exclusively on-site at the Donauturm.

Also important:
The terms and conditions (T&Cs) of the respective partner attraction apply to their services.

Prices for slide rides and Funpackages (multiple rides) are displayed both online and on-site.
Slide rides are not included in the admission ticket and must be purchased separately.

Slide tickets are cheaper online than on-site.

No.
You may stay on the viewing levels as long as you like during opening hours.
Only your entry time is bound to the booked time slot.

Children under 3 receive a free ticket exclusively at the on-site ticket counter and only in combination with an adult or senior ticket.
Free infant tickets cannot be issued online.

Yes.
As long as there are available time slots, you can purchase tickets online up until your desired visit time.
During peak visitor times, time slots may sell out, so we recommend booking early.

No.
All tickets are provided digitally and can be shown conveniently on your smartphone.
Printing is not possible.

Please check the following:

• Spam/Junk folder
• Whether your email address was entered correctly
• Whether the payment was completed successfully
• If you created a customer account: Are the tickets available there?

If the email was not delivered, please contact our Welcome Desk.

Emails are considered delivered once they have been sent to the most recently provided email address.

If you have a valid voucher, simply present it at the ticket desk.

Important:
Some third-party vouchers must be redeemed directly with the respective provider.
Please check the instructions printed on your voucher.

Yes.
Digital tickets can be presented directly on your smartphone.
Please ensure:

• your screen is not damaged
• brightness is turned up
• your battery is sufficiently charged

The QR code must be clearly readable.

Each ticket contains a unique QR code that is scanned upon entry.
This validates the ticket and grants access.

The QR code must not be:

• copied
• shared
• used multiple times

Misuse will result in the ticket being blocked.

Yes.
With a valid online ticket, you may proceed straight to the access gate and scan your QR code — no need to stop at the ticket desk.
Please arrive within your selected time slot.

In the confirmation email, you will receive:

• Tickets (QR code) via download link
• Invoice via download link

In your customer account (if used):

• Tickets
• Invoices
• Order overview

If you did not create a customer account, retrieval is only possible via the confirmation email.

Yes.
Tickets, vouchers, and invoices are sent digitally or provided as downloads.
Physical printouts on site are not available.

Please check:

• your confirmation email
• your spam folder
• your customer account (if applicable)

A reissue cannot be guaranteed, as the Donauturm is not responsible for storing customer documents.

In case of loss or forwarding, you are solely responsible for:

• misuse
• unauthorized access
• blocked or invalidated tickets

Your tickets are provided digitally as soon as the payment is completed.
You will receive:

• a confirmation email with a download link
• the tickets as QR codes
• your invoice

If you created a customer account, you can access your tickets and invoices there at any time.

Yes.
Donauturm admission tickets can be stored directly in Apple Wallet and Google Wallet.

Donauturm cannot grant access without a valid QR code.

Please make sure to:

• keep your device charged
• have a backup available (e.g., Wallet, second device)

The customer is solely responsible for the functionality of their device.

No.
You can purchase tickets without creating an account.

Advantages of having an account:

• re-download tickets anytime
• access invoices
• view past orders

Cancellation is generally not possible, as most tickets are bound to a specific date or time slot.
Exceptions only apply if the product-specific terms explicitly provide different rules.

In most cases no.
For date- or time-slot-based services, there is no entitlement to a refund.
This also applies in cases of:

• delays
• illness
• schedule changes
• bad weather

Refunds are only issued if the Donauturm is unable to provide the booked service in full.

There is no right of withdrawal for all services tied to a date or time slot, including:

• admission and slide tickets
• annual passes
• event tickets (New Year’s Eve, Valentine’s Day, special events)
• guided tours
• additional services such as cakes or romance packages
• combination tickets (for the Donauturm and partner services)

Exception:
Value vouchers — these can be withdrawn within 14 days.

Yes. The Danube Tower offers gift vouchers and experience vouchers that can be purchased online and delivered digitally.

Gift vouchers are a popular choice for birthdays, anniversaries, holidays and special occasions and can be redeemed for admission tickets, dining experiences and selected offers at the Danube Tower.

our ticket is valid for the selected time slot. Please arrive on time for your scheduled visit.

If you miss your time slot, admission cannot be guaranteed. Changes, refunds or rebookings are generally not possible.

Subject to availability, the on-site team may allow entry at a later time, but this cannot be guaranteed.

Most admission tickets are not personalised and may be used within the booked ticket category.

Certain products, such as annual passes, discounted tickets or special-rate tickets, may require proof of identity.

Please note that each ticket and QR code can only be used once and should not be shared with third parties.

Turm Restaurant:
You can make your reservation online or via email.
Important: A reservation only becomes valid once your credit card has been authorized and you have received a written confirmation by email.

Turm Café:
Reservations are only possible for Brunch – also online or via email.
Here as well, the reservation becomes binding only after written confirmation and successful credit card authorization.

During regular café operating hours, all tables are assigned on a first-come, first-served basis.
Reservations are not possible during these times.

Your reservation becomes binding only when:

• your contact information is correct and complete,
• your credit or debit card is successfully authorized, and
• you receive a written confirmation email.

Without valid contact details, the reservation cannot be accepted.

Tower Restaurant: Yes. All tables in the Tower Restaurant are located directly by the windows and offer uninterrupted 360° panoramic views over Vienna.

Tower Café: No. The Tower Café offers both window and interior seating. Specific tables or window seats cannot be reserved for Brunch and are assigned based on availability.

The cover charge is a per-person service package that includes:

• a fully set table
• unlimited still & sparkling water
• bread from Bäckerei Öfferl
• extra-virgin olive oil
• regional spreads

Can I opt out of the cover charge?
No.
The cover charge is a fixed part of our restaurant concept.
It ensures a consistent level of quality and service for all guests and cannot be removed.

Yes. High chairs are available for our youngest guests in limited quantities.

We recommend mentioning your requirements when making your reservation so we can prepare accordingly.

No.
However, table reservations require the consumption of at least one main course per person.

A children’s menu or children's dishes may be available depending on the season and menu cycle.
Please check the current menu or ask our service team.

You can pay by cash, debit card, all major credit cards.

Turm Restaurant:
A reservation is strongly recommended, as the restaurant is very popular and seating is limited.

Turm Café:
Reservations are only possible for Brunch.
During regular café hours (afternoons), seating is allocated directly on site—reservations are not possible.

Yes. The Tower Restaurant is the perfect setting for birthdays, anniversaries, engagements, marriage proposals and other special occasions.

To make your visit even more memorable, you can enhance your reservation with a Romantic Package or a custom cake. Our team will be happy to help create an unforgettable experience high above Vienna.

Your credit card is authorized for €1, but no charge is made.
The card is required to ensure:

• reservation security
• prevention of late cancellations or no-shows
• planning reliability for freshly prepared food

Charges apply only in case of late cancellation according to the cancellation policy.

Yes, but only depending on availability.
The restaurant is often fully booked; therefore, we recommend reserving in advance.
For menus or special occasions, reservations are essential.

Turm Restaurant

• Open Wednesday to Sunday
• Actual opening & reservation hours vary seasonally and are updated online
• Reservations are available for specific time slots

Turm Café (Regular Café Service)

• Monday–Friday: 10:30 AM – 9:30 PM
• Saturday, Sunday & Public Holidays: 2:00 PM – 9:30 PM
• During café service hours, all tables are assigned on site – no reservations possible.

Brunch at the Turm Café

• Saturday, Sunday & selected public holidays: 10:30 AM – 1:30 PM
• Reservations required

Table duration depends on your reserved time slot.
In most cases, the maximum stay is 2 hours, depending on the day and time.
The exact duration appears during the reservation.

No.
Discounts must be applied at the time of purchase.
Retroactive discounts are not possible.

Yes.
You may choose freely on site between:

• à la carte

• set menu options (if available)

This does not apply to large groups or events.

Yes. A valid admission and lift ticket is required to visit the Tower Restaurant or attend brunch at the Tower Café.

With your reservation confirmation, you will receive a personal discount code granting 50% off admission and lift tickets.

This allows you to combine your dining or brunch experience with a visit to the observation platform and enjoy breathtaking panoramic views over Vienna.

The full moon night is no longer offered.

The express lift has two entrances and exits: the viewing terrace and the central floor. From the central floor, there are 25 steps to the restaurant or café.

You can amend or cancel your reservation free of charge up to 48 hours before your reserved time. You can do so via:

• the cancellation link in your confirmation email
• email to our reservations team
• in exceptional cases by phone – however, the cancellation only becomes valid once it has been confirmed in writing

Important:
Your change or cancellation only becomes effective once it has been confirmed in writing and your credit card has been successfully authorized.

A free cancellation is possible up to 48 hours before your reserved time.

For groups of 10 or more people, the Event Terms & Conditions apply, which include stricter deadlines and higher cancellation fees.

If you:

• do not cancel in time, or
• do not show up at all, or
• arrive with fewer guests than announced

the Donauturm is entitled to charge a flat compensation fee per unused seat.

This also applies if you show up but then do not use the reserved table.

For cancellations after the 48-hour deadline or in case of a no-show, the following fees apply per reserved but unused seat:

• € 50 per adult
• € 25 per child (6–14 years)
• € 11 per infant (3–5 years)
• No fee for children under 3 years

These fees compensate for the reserved table and the preparation of food.

Yes.
For reservations of 10 or more people, the Event Terms & Conditions automatically apply. These include:

• longer advance notice periods
• higher deposit requirements
• stricter cancellation rules
• 100% charges for short-notice cancellations (from 14 days before the event)

Group bookings are considered formal events under these conditions.

Yes.
The Turm Restaurant offers both vegetarian and vegan dishes. The selection may vary seasonally, and all options are clearly labeled on the menu.

Yes.
Please inform the reservation team when making your booking, so we can accommodate your dietary needs as best as possible.

Both the Turm Restaurant and Turm Café complete one full rotation every 20 minutes, giving you a continuous 360° panoramic view of Vienna during your visit.

After completing your online booking, you will receive a confirmation email with all details.
Your table will be specially decorated, and the package will be prepared for you on the booked date.

Free cancellation: up to 1 business day before the service date

After that: 100% cancellation fee applies

Orders can be placed up to 5 business days before the selected date

Free cancellation: up to 3 business days before

After that: 100% cancellation fee applies

The Top of Brunch at the Donauturm offers a generous brunch and lunch buffet featuring Viennese specialties – combined with an impressive 360° panoramic view of Vienna.

Brunch prices:

• Adults: €59
• Children (6–14 years): €29.50
• Infants (3–5 years): €14.70
• Children under 3: free

Lift ticket discount:
With your brunch reservation, you receive 50% off lift and admission tickets for:

• Adults
• Children
• Infants

Your personal discount code is included in your reservation confirmation and can be used online or at the welcome desk.

The brunch price includes an extensive breakfast and lunch buffet plus one hot beverage.
Selections include:

Breakfast selection

• Mini pastries & baked goods
• Muesli station with toppings & dried fruits
• Jams, Nutella, butter, milk
• Fresh fruit & fruit salad with Greek yogurt

Beverages

• 1 hot drink of choice (coffee or tea)
• Unlimited: orange juice, vitamin water & sparkling wine

Soups (varies)

• Classic beef soup with garnish
• Seasonal cream soup

Starters (varies)

• Roast beef, salmon variations
• Tomato-mozzarella, Mediterranean tuna salad
• Various dressings, sauces & pickled vegetables

Main courses (varies)

• Meat, fish & vegetarian dishes
• Viennese classics such as roast pork, Tafelspitz, or veal cream goulash
• Vegetarian dishes such as spinach dumplings with arugula & feta

Desserts (varies)

• Austrian pastries & sweets
• Examples: curd schmarren, mousse specialties
• Cheese board with grapes, fig mustard & nuts

Plus: a 360° panoramic view throughout your stay.

The birthday special includes:

• Free admission for the birthday guest
• Free slide ride

The offer is valid on your birthday, as well as 2 days before and 2 days after.
Please bring a photo ID and redeem the offer at the front desk.

Turm Restaurant:
Yes. All tables in the Turm Restaurant are located directly at the window and offer an unrestricted 360° view.

Turm Café:
No. The Turm Café offers both window seats and inner seats.
Window seats are highly sought after and can book out quickly, especially during brunch.

There is no formal dress code.
We recommend smart casual attire to complement the elegant atmosphere. In the evening, many guests choose to dress a bit more elegantly, but this is not mandatory.

No.
For fire safety reasons, open flames and candles are strictly prohibited throughout the Donauturm.

The Danube Tower is located in the Donaupark in Vienna’s 22nd district and can be easily reached by both public transport and car.

From the park entrance, a clearly signposted walking path leads directly to the tower within a few minutes.

he Danube Tower is easily accessible by underground, bus and other public transport connections.

• U1 – Station “Alte Donau” (approx. 15–20 minutes’ walk through Donaupark)
• U6 – Station “Neue Donau” (approx. 15 minutes’ walk)
• Bus 20A – Station “Donauturm” (direct connection, seasonal or depending on operating hours)

Depending on your route, you can enjoy a short walk through the park or get off directly at the tower.

Enter Donauturmplatz 1, 1220 Vienna into your navigation system.

The Danube Tower is easily accessible via Wagramer Straße and Reichsbrücke and is clearly signposted throughout the area.

Parking facilities are available directly at the tower.

Yes. A paid parking area is available directly at the Danube Tower.

Accessible parking spaces are also available close to the entrance.

Current parking rates can be found online or on-site.

Yes. Many Hop-On Hop-Off sightseeing bus operators include the Danube Tower as part of their route.

Bus stops are located directly at Donauturmplatz or within a short walking distance through Donaupark.

Please check the timetable and route information of your chosen operator.

Yes. Bicycle parking facilities are available around the Danube Tower.

The tower is easily accessible via Vienna’s cycling network and is a popular destination for visitors exploring Donaupark by bike.

k.

The Danube Tower is located in Donaupark in Vienna’s 22nd district.

From St. Stephen’s Square (Stephansplatz), the tower can typically be reached within approximately 15 to 30 minutes, depending on your chosen mode of transport.

The Danube Tower offers several unique attractions:

• 360° panoramic views over Vienna, the Danube, Kahlenberg and the Vienna Basin
• Indoor and outdoor observation terraces
• Rotating Tower Restaurant and Tower Café
• The Danube Tower Slide – the highest slide installed on a tower in Europe
• Unique photo opportunities and viewing points
• Insights into the history and architecture of one of Vienna’s most iconic landmarks

The outdoor observation terrace is located at a height of 150 metres and offers breathtaking 360° panoramic views across Vienna and its surroundings.

The glazed indoor observation terrace is located at 155 metres and can be enjoyed throughout the year, regardless of the weather.

Yes. Sunset is one of the most popular times to visit the Danube Tower.

Visitors can enjoy spectacular views of Vienna during daylight, sunset and after dark, making it one of the city's most memorable viewing experiences.

No.
No reservation is required for the viewing platform. Tickets can be purchased online or on-site at any time.

No. For safety and operational reasons, tripods and monopods are not permitted on the observation levels.

Visitors are welcome to take photos and videos using handheld devices.

Yes. Private photography and video recording are welcome throughout the observation areas and indoor visitor zones.

Professional photo shoots, commercial filming and drone operations require prior approval.

If you used one of the official photo points, you can:

• purchase your photos directly at the exit area, or
• download them online (instructions are provided at the photo point)

Children aged 6 years and older and with a minimum height of 110 cm may use the slide.
Further safety information is available on-site.

The current prices are listed in the online shop and at the ticket counter.
Please note: A valid admission ticket is required in addition to the slide ticket.

No.
Slide tickets do not need to be reserved and can be purchased spontaneously on-site or online.

Yes. You can purchase multiple slide rides during your visit.

Discounted slide packages are available for visitors who would like to experience the slide several times.

The Danube Slide is a tube slide of over 40 meters, spiraling down the exterior of the viewing level.
The ride lasts approximately 9 seconds, including spectacular views through transparent sections.

Yes.

• Minimum height: 110 cm
• Maximum weight: approximately 150 kg

Staff may carry out a short safety check if required.

Usually yes — however, the slide may be temporarily closed in cases of:

• strong wind
• rain
• hail
• thunderstorms
• icing

Safety always takes priority.

The Sight Guarantee ensures that you can return free of charge if visibility is restricted during your visit between 10:00 and 20:00

The Visibility Guarantee applies if at least two of the following landmarks cannot be clearly seen during your visit due to limited visibility conditions:

• DC Tower
• Prater and the Giant Ferris Wheel

Eligibility is assessed on-site by the Danube Tower team on the day of your visit.

The Visibility Guarantee is available for visits between 10:00 am and 8:00 pm.

• Visit the Front Desk immediately after your visit on the same day.
• The ticket purchaser fills out a short form.
• After processing, you will receive a 100% discount code via email.

The discount code is valid for 3 months from the date of issue.

No.
Tickets booked using a Sight Guarantee discount code are fixed and cannot be rebooked or rescheduled.

No.
The Visibility Guarantee discount code can only be redeemed online via shop.donauturm.at.

Redemption on-site at the Front Desk is not possible.

The Sight Guarantee applies exclusively to regular admission tickets purchased in the official Donauturm online shop at the standard price.

Not eligible are:

• Free tickets
• Third-party tickets
• School tickets
• Promotional or discounted tickets
• Event or special tickets
• Private or exclusive events
• Restaurant or brunch reservations including culinary services
• Annual passes

No.
The Visibility Guarantee can only be requested on the day of your visit.

Requests submitted after the day of the visit cannot be accepted and will not be processed.

No. Tickets from the day of your visit cannot be refunded.
Instead, eligible guests receive a 100% discount code for a future visit.

No.
Sight Guarantee discount codes cannot be combined with any other offers, discounts, promotions or voucher

Lost or misplaced discount codes cannot be replaced.
Please store the email and code securely.

Not automatically. The Visibility Guarantee only applies if the designated landmarks (DC Tower and Prater Giant Ferris Wheel) cannot be clearly seen due to limited visibility conditions.

Eligibility is assessed on the day of your visit by the Danube Tower team.

The Visibility Guarantee applies if at least two of the designated landmarks cannot be seen due to limited visibility:

• DC Tower
• Prater and the Giant Ferris Wheel

Visibility is assessed on site by the Danube Tower team.

The Immersive Center is a state-of-the-art virtual reality attraction located at the Danube Tower. Using advanced VR technology, visitors can explore interactive 360° worlds and enjoy unique immersive experiences.

Information about current and upcoming experiences can be found on the respective event page.

Yes. Combined tickets are available and include admission to both attractions.

Please note that the Danube Tower and the Immersive Center are operated separately and may be subject to different terms and conditions.

Tickets for the Immersive Center can be purchased:

• Online through the official ticket provider
• As a combined ticket at the Danube Tower ticket desk (subject to availability)

Yes. The Immersive Center will regularly present new virtual reality experiences.

Please contact the operator directly for opening dates and times.

The Immersive Center is operated by CreARTive Vienna, an Austrian company specialising in immersive virtual reality experiences.

No. As the Immersive Center will be handled by an external company, cancellation, changes or refunds must be processed directly with the partner. 

📧 machupicchu@imagevienna.com
📞 +43 (0)1 435 04 87

Suitability depends on the individual experience and any age recommendations that may apply.

Please refer to the event information page for details regarding age requirements and recommendations.

Yes. Information about the Immersive Center can be found throughout the Donauturm — for example in the foyer and on central signage.

On site, a representative of the operator is available to:

• answer questions
• check tickets
• provide assistance with VR equipment or the flow of the experience

Yes. Admission to the Immersive Center requires a separate ticket.

Visitors can purchase an individual Immersive Center ticket or a combined ticket that includes admission to both the Danube Tower and the Immersive Center.

Advance booking is recommended, as capacity may be limited depending on the experience and visitor demand.

Current availability can be checked through the official ticket provider.

The duration may vary depending on the experience.

Details about the current exhibition, including the expected visit duration, can be found during the booking process and on the event information page.

• Value vouchers with variable amounts (e.g., €10, €20, €50) – redeemable for admission, gastronomy, the slide, and the shop.
• Themed gift vouchers with various designs (e.g., “Love & Romance,” holiday vouchers, culinary vouchers, etc.).

All value vouchers are valid for 30 years from the date of issue.

• Online via the official Donauturm webshop (Print@Home / PDF download): shop.donauturm.at
• On-site at the Front Desk / ticket counter — please note that only a limited selection of designs is available on site.

• If purchased online, you will receive an email with a download link and invoice.
• Show the voucher during your visit; the voucher value will be deducted from your total.

Important:

• The voucher amount is redeemed once.
• No remaining balance and no cash payout are possible.

Value vouchers can be used for:

• Admission & lift (observation deck)
• Turm Restaurant & Turm Café
• Danube Slide
• Donaushop & souvenirs

Vouchers or tickets can only be checked and, if necessary, extended online.

Vouchers cannot be exchanged for cash, used to purchase other vouchers or redeemed for certain special events.

No. Vouchers are explicitly excluded from:

• In-house events
• New Year’s Eve
• Valentine’s Day
• Concerts
• Special formats and similar events

Yes. Danube Tower vouchers are a popular gift for birthdays, anniversaries, holidays and special occasions and can be purchased online and delivered digitally.

Danube Tower vouchers can be redeemed for admission tickets, dining experiences, the Tower Slide and selected offers at the Donaushop.

The Danube Tower is partially accessible for visitors with reduced mobility.

The ground-floor areas and the shop, are fully accessible. The observation terrace can also be visited by wheelchair users under certain conditions.

Please note that the high-speed lifts can only accommodate a limited number of wheelchair users at a time, and each wheelchair user must be accompanied by a person who can provide assistance if required.

Due to stair access, the Tower Restaurant, Tower Café and certain observation areas are unfortunately not fully wheelchair accessible.

For detailed accessibility information and assistance in planning your visit, we recommend contacting our team in advance.

• Guests in wheelchairs may visit the Danube Tower free of charge.
• Visitors with disabilities receive a 50% discount. ((from 50% with valid disability ID)
• If you bring a caregiver, they also receive a reduced ticket price.

Yes.
Visitors with an official disability parking permit according to § 29b StVO may park in the designated disabled parking spaces free of charge for the duration of their visit.

Accessibility is limited.
From the central level, 25 steps lead up to both the restaurant and café.
There is no direct elevator access to these areas.

Pets are not allowed on the Danube Tower.

Exception:
Assistance dogs may be brought along with valid certification.

The safety and well-being of our visitors are our top priorities.

Please follow all safety instructions and regulations during your visit. Detailed information can be found in our safety guidelines.

Yes.

For the safety of all visitors, bag checks and random security inspections may be carried out.

Dangerous, prohibited or potentially hazardous items may not be brought into the Danube Tower.

Yes.

By entering the Danube Tower, you automatically agree to comply with the house rules and all applicable safety regulations.

Visitors must follow the instructions of Danube Tower staff at all times.

In the event of a technical interruption, lift operations will be restored as quickly as possible.

If a longer interruption is required:

• Visitor access may be temporarily suspended.
• Affected visitors will be assisted and guided safely by our staff.

Refunds are only provided if the booked service cannot be delivered in full.

Smoking is strictly prohibited throughout all indoor areas of the Donauturm.

No. The Donauturm cannot be accessed via stairs.
The viewing platform can only be reached using the high-speed elevators.

No. Bungee jumping has not been offered since 2018.

No. Food and drinks are not permitted on the viewing platform.
You are welcome to visit one of our restaurants inside the tower or at the base of the tower before or after your visit.

Thank you in advance for your feedback, which helps us improve our service.
If you have questions, concerns, or wish to submit feedback, please contact us by email or phone.

No. Children under 14 years must be accompanied by an adult supervision person.
The accompanying adult is fully responsible for supervising the child at all times.

You can rent spaces for:

• corporate events
• private celebrations
• presentations and product launches
• receptions
• exclusive dinners
• press events
• and many more

Yes. The Danube Tower offers tailored solutions for groups, corporate events and private celebrations.

Our dedicated events team will be happy to assist you with planning and creating a memorable experience high above Vienna.

No, unless explicitly approved in writing.
If approved, the Donauturm may charge a fee (e.g., corkage).