Visibility Guarantee at the Vienna Danube Tower – Free Return Visit
The Vienna Danube Tower offers one of the most spectacular panoramic views of the city. From our observation deck at 150 metres above ground, you can enjoy breathtaking views of Vienna, the Danube and many famous landmarks. But sometimes the weather doesn't cooperate. That's why we offer our Visibility Guarantee.
If weather conditions prevent you from seeing both the DC Tower and the Vienna Giant Ferris Wheel during your visit, you can receive a 100% discount code for a free return visit, subject to our terms and conditions.
Important: The Visibility Guarantee applies exclusively to regular admission tickets purchased at the standard price directly through our official online ticket shop at shop.donauturm.at.
Visibility Guarantee at a Glance
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Free return visit: 100% discount code for a new admission ticket
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Available: Daily between 10:00 AM and 8:00 PM
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Requirement: Neither the DC Tower nor the Vienna Giant Ferris Wheel is visible due to weather conditions
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Eligible tickets: Regular admission tickets purchased at the standard price directly from our official online ticket shop
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How to claim: At the Front Desk on the day of your visit
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Discount code: Valid for three months and redeemable once online
How Does the Visibility Guarantee Work?
1. Purchase Your Admission Ticket Online
Book your regular admission ticket at the standard price directly through our official Danube Tower ticket shop.
2. Enjoy Your Visit and Check the Visibility
Visit our observation deck between 10:00 AM and 8:00 PM.
If neither the DC Tower nor the Vienna Giant Ferris Wheel in the Prater can be seen due to weather conditions, you may be eligible for our Visibility Guarantee.
3. Visit Our Front Desk
Speak to our Front Desk team on the same day as your visit and have your online admission ticket ready.
4. Complete the Online Form
The person who purchased the ticket must complete the online registration form with the required contact details at the Front Desk.
5. Receive Your Discount Code by Email
You will receive your personal 100% discount code by email immediately after submitting the form.
The code is valid for three months from the date of issue and can be redeemed once through our official online ticket shop for a free admission ticket for a future visit.
Which Tickets Are Eligible for the Visibility Guarantee?
Our Visibility Guarantee applies exclusively to regular admission tickets purchased at the standard price directly through the official Danube Tower online ticket shop.
The following tickets and visits are excluded:
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Admission tickets purchased at the on-site ticket counter
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Tickets purchased through third-party providers, travel agencies or external booking platforms
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Complimentary tickets, promotional tickets and special offers
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Group tickets and tickets for schools or kindergarten groups
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Annual passes
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Private or exclusive events
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Events that include catering or dining services
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Visits combined with table reservations at the Turm Restaurant or Turm Café
Important Terms and Conditions
The Visibility Guarantee is a voluntary additional service offered by the Vienna Danube Tower.
Claims must be made directly at the Front Desk on the day of your visit. Requests submitted after your visit cannot be accepted.
The discount code is valid only for a future visit and can be redeemed once through our official online ticket shop.
The code cannot be combined with other discounts, vouchers or promotional offers. Cash payments or refunds of the original admission ticket price are not available.
Once a booking has been made using the discount code, the selected visit date cannot be changed.
Unused discount codes expire after three months. Lost codes cannot be replaced, and extensions are not possible.
Frequently Asked Questions About the Visibility Guarantee
Does the Visibility Guarantee apply to tickets purchased at the ticket counter?
I purchased my ticket through another booking platform. Am I eligible?
Which landmarks must not be visible?
Will I receive a refund if visibility is poor?
How long is the discount code valid?
Can I claim the Visibility Guarantee after my visit?
Can I redeem my discount code at the Front Desk?
Experience Vienna from Above – Whatever the Weather
Whether it's a sunny day, dramatic cloud formations or a mystical atmosphere over Vienna, every visit to the Danube Tower offers a unique perspective.
With our Visibility Guarantee, we want to give you additional peace of mind when planning your visit – and another opportunity to discover Vienna from above when the skies are clearer.
